Care you can count on in York

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"We are delighted with the care we have received from the lovely team at Care mUm. They have worked so hard to keep Mum at home - happy and safe. Thank you! '"

★ ★ ★ ★ ★

Taking two of our customers to a family wedding

What makes Care mUm special?

Born and Bred in York - Care mUm is a homecare service dedicated to providing exceptional care and support to individuals who require assistance with daily living activities. We believe in empowering our customers to live independently and safely in their own homes, fostering a sense of dignity, respect, and well-being.Our team of compassionate and experienced care professionals is committed to tailoring our services to meet the unique needs and preferences of each individual. We provide a comprehensive range of care services, including:

Personal care: Assistance with bathing, dressing, and other personal care tasks.

Support with daily living activities: Help with meal preparation, housekeeping, laundry, and medication management.

Companionship and social engagement: Providing opportunities for social interaction, meaningful activities, and outings.

Dementia care: Specialised care for individuals living with dementia, ensuring their comfort, safety, and well-being.

End-of-life care: Providing compassionate and supportive care for individuals in their final stages of life.

Our Services

  • Daily Tasks & Shopping

  • Medication Adminisatration

  • Care for those with complex needs

  • Meal Preparation

  • Personal Care

  • Overnight and live in care

Highly competitive prices with no hidden charges. Packages start from 30 minutes once per week with one carer to multiple daily calls 7 days a week with 2 carers if necessary.

We provide care and support in all areas of York 7 days a week, 365 days a year.

Get in touch to discuss your needs.

Frequently Asked Questions

Getting Started with Care mUm

As a dedicated team of care providers in York, we understand the significance of ensuring the best possible care for your loved ones.

1 Initial Contact – get in touch Anna or Nadia via phone on 07785288555 , or email via or use our looking for care form below. Anna or Nadia will get back to you as soon as possible, often on the same day.

2 Discuss your care and support needs – have a conversation with Anna or Nadia and let them know what you are looking for or just have a chat about what’s available. Both are experts in supporting people to live independently at home and are more than happy to talk through your situation, deliver exactly what you want or make suggestions.

3 Think About it – we can arrange an immediate visit or your may want a few days to talk to other family members and friends and mull over what you want. We are always here to help.

4 Getting started with your care and support package – the first stage is for Anna or Nadia to visit you at home to work out the details of what you want and when. This might be just one call a week to help you with a shower or to do some shopping or it might be multiple visits a day because you needs lots of support. You will also get the chance to say if you have a preference for a male or female carer.

5 Putting together a support plan – on the visit Anna and Nadia will discuss a support plan with you that sets out all the details of time and dates of visits and what the carers will do on the visits. You will get a copy of your plan to keep in your home. Anna and Nadia will now match your expressed preferences with the care team to find the right care team to meet your needs.

6 Agreeing a date for the care and support to start. This may be immediately, in a few days or a few weeks time depending on your needs.

As dedicated care providers, we strive to help elderly individuals maintain their comfort, happiness, and overall quality of life. Our comprehensive approach encompasses various aspects of their well-being:

1 Promoting Physical Comfort: We ensure that the living environment is safe, accessible, and conducive to comfort. We assist with personal care tasks, such as bathing, dressing, and grooming, to promote hygiene and maintain dignity.

2 Nurturing Emotional Well-being: We recognise the importance of emotional connection and social interaction. We encourage participation in activities that foster engagement, promote self-expression, and combat loneliness.

3 Enhancing Cognitive Function: We understand the need to stimulate cognitive abilities and prevent memory decline. We encourage participation in mentally stimulating activities, such as puzzles, games, and reminiscence therapy.

4 Supporting Physical Activity: We recognize the importance of regular physical activity in maintaining overall health. We encourage participation in low-impact exercises, such as walking, yoga, and chair aerobics, to promote physical fitness and well-being.

5 Providing Nutritional Support: We ensure that elderly individuals receive a balanced and nutritious diet that meets their specific needs. We assist with meal preparation, monitoring food intake, and addressing any dietary restrictions.

6 Managing Medications: We work closely with healthcare providers to manage medications effectively. We assist with medication administration, monitoring for side effects, and ensuring adherence to prescribed regimens.

7 Respecting Individual Preferences: We tailor our care plans to the unique preferences and needs of each individual. We value their autonomy, choices, and cultural background, ensuring that care is provided in a sensitive and respectful manner.

8 Addressing Medical Concerns: We maintain open communication with healthcare providers to monitor any medical conditions and address concerns promptly. We ensure that elderly individuals receive appropriate medical attention and support.

9 Promoting Meaningful Activities: We encourage participation in activities that bring joy, purpose, and a sense of fulfillment. We support hobbies, creative pursuits, and social interactions that contribute to a positive and fulfilling lifestyle.

10 Empowering Family Involvement: We recognize the importance of family involvement in the care process. We foster open communication with family members, keeping them informed and providing opportunities to participate in care decisions.

As relatives of elderly individuals, we can play a crucial role in supporting carers and ensuring the well-being of our loved ones. Here are some ways we can contribute to the care process:

1 Provide Emotional Support: Offer emotional support to carers, listening to their concerns, and providing encouragement. Acknowledge the challenges they face and express your appreciation for their dedication.

2 Engage in Activities: Engage the elderly individual in activities that they enjoy, such as reminiscing, playing games, or pursuing hobbies. This can promote cognitive stimulation, social interaction, and overall well-being.

3 Communicate Effectively: Maintain open communication with carers, sharing your observations, concerns, or suggestions. Regular communication fosters a collaborative care approach and ensures that everyone is informed.

4 Provide Feedback: Provide constructive feedback to carers, highlighting areas where they excel and offering suggestions for improvement. Feedback helps carers identify areas for growth and enhance their skills.

5 Advocate for the Elderly Individual: Advocate for the elderly individual's needs and preferences. Be their voice in discussions with carers or healthcare providers, ensuring that their wishes are considered.

6 Express Gratitude: Express gratitude to carers for their hard work and compassionate care. Your appreciation and recognition can boost their morale and reinforce their commitment to providing quality care.

Contact Care mUm

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